half.com Review
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Internet Marketing
Project #3 9/30/03
by Dave Reiss


I researched www.half.com as an example of a large website that targets multiple market segments. An eBay company, half.com sells new, overstocked, discontinued and used products at discounted prices. Unlike eBay auctions, all sellers set the price for items at the time an item is listed. The site's expanding marketplace currently includes books, CDs, movies, video games, computers, consumer electronics, sporting goods, and trading cards.


The site was broken up into tabbed links to all the categories. There was a subcategory list of links along the left side of the screen as well. The site boasted DVDs for $9.99 to high-end laptop computers for several thousand dollars.


I searched for a high-end Apple laptop for my research. A product finder window is integrated into the screen once you select a category. This window allowed searching by manufacturer, technical specifications, and price. I selected "G4" as my only criteria under laptops. A screen was presented of 120 products. Each item was listed with columns for hard drive capacity, processor speed, processor type, RAM, and price. Each of these columns could be sorted, which was a very nice feature. I sorted by price to see the high-end units. After looking into several of the laptops offered, it was clear that most items are offered by the largest eBay sellers, also known as eBay stores.


Another nice feature on some of the laptops offered was a price comparison chart (powered by epinions.com) included in the description page, although the prices listed were mostly retail. The sellers were also rated by purchases on a 1-to-5- star system; 1 being the worst and 5 being the best. At the bottom of each item description page was an eBay window with a sampling of auctions of the same or related items. I found this to be very helpful as I could see what people were actually paying for the same models. What was interesting to note that was the eBay auctions that were charging close to the retail prices were getting no bids at all; instantly their tool showed me the market value of the computer.


Realizing that this site was limited to those businesses selling goods on eBay, I tried another search for a more general item, DVDs. I searched using the tabbed DVD/Movie category, and searched for an old Film Noir Classic, "Double Indemnity." A screen presented only one DVD for $40, with VHS and even laserdiscs available. I tried a search for the more contemporary "City Slickers," and was rewarded with three hits and bargains under $10, but not many vendors to choose from. I also tried looking at television sets, and was presented with eight pages full of links to various models for sale. The list could be sorted by "best selling," "most wanted," and "just in," which was an interesting feature. Looking for a new model TV I sorted by "just in," and was greeted with a list of very high-end and expensive sets.


Although well-designed and user-friendly, the limited vendors offered in this eBay portal hinder the usefulness of this site for most buyers. Half.com is really a hybrid fixed-price Website for eBay sellers. That can be useful to some in finding a bargain, but for many shoppers it is a frustrating experience, and most will turn to other retailers, either on-line or at brick and mortar stores.

 

© 2003, David Reiss. All Rights Reserved.

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